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FLEX Director of Design Operations, Design Systems

Marriott International·Bethesda, USA
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Marriott is hiring a FLEX Director of Design Operations, Design Systems to lead the evolution of the Marriott Associate Design System (MADS), an enterprise-wide foundation for building digital experiences. The role will lead vision, strategy, roadmap, governance, adoption, and the operational model for MADS, treating the design system as an enterprise product and capability. This position serves as a bridge between Design and Design System Engineering, partnering with engineering leadership to evolve the system from strategy through production and ensure design-to-code parity.

AI skillsThis role asks for AI & agentic skills, exactly what we teach at Into Design Systems

What you'll do

  • Define and evolve the vision, strategy, governance model, and multi-quarter roadmap for MADS
  • Lead the design and evolution of design system foundations, components, patterns, standards, documentation, and supporting tools
  • Partner with Design System Engineering to align roadmaps, prioritize investments, and maintain design-to-code parity across system assets
  • Establish governance, contribution, release, versioning, migration, and deprecation processes that support scalable system growth
  • Lead DesignOps practices for MADS, including intake management, prioritization, resource planning, workflow optimization, and delivery oversight
  • Manage the design system backlog and balance immediate product needs with long-term platform investments and technical sustainability
  • Provide design leadership, direction, coaching, and critique to designers and cross-functional teams
  • Evaluate product and business needs to identify opportunities where reusable system solutions can improve consistency, efficiency, and experience quality

What they're looking for

  • Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction, Product Design, Design Systems, Design Operations, or a related field; or equivalent professional experience
  • 8+ years of experience in digital product design, design systems, UX strategy, DesignOps, or related disciplines, including leadership of complex enterprise-scale initiatives
  • Experience leading, owning, or significantly contributing to an enterprise design system or digital platform, including roadmap development, governance, adoption, and cross-functional collaboration with design and engineering teams
  • Deep expertise in design systems, including component libraries, design tokens, documentation, governance models, accessibility standards, and design-to-development workflows utilizing tools such as Figma, Storybook, GitHub, Jira, and Confluence
  • Experience establishing DesignOps practices, including intake, prioritization, capacity planning, contribution models, workflow optimization, and organizational enablement at scale
  • Experience leveraging emerging technologies and AI-enabled tools to improve design system adoption, documentation, quality, accessibility, designer and developer workflows, or operational efficiency

Learn the skills this role asks for

Into Design Systems is the conference on Claude Code and Figma MCP and design system automation, taught by the teams who run them in production.

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Summary written by Into Design Systems from the public job posting, without guarantee of accuracy or completeness. Always verify the details and apply on the company's official page.