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Director, Experience Design Systems

PayPal·New York, USA
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This role leads a team of product and UX designers focused on developer experience, design systems, and AI-enabled design tooling across PayPal. The manager sets goals and quality standards, develops designers, and enables delivery of useful, accessible, and consistent experiences for internal and external developers. The role is a people leadership position for an active design practitioner who coaches designers, manages performance, builds team health, and contributes hands-on work such as prototypes, interaction concepts, design reviews, and design-system guidance.

AI skillsThis role asks for AI & agentic skills, exactly what we teach at Into Design Systems

What you'll do

  • Establish overall business or technical strategy for user experience initiatives
  • Negotiate with and influence decision-making up to the senior executive level
  • Identify and resolve unique situations of substantial significance in user interface or interaction design
  • Allocate resources and apply creativity to enhance user and customer experiences across digital and physical products and services
  • Lead the development of user experience strategies that resonate with target audiences
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
  • Lead, coach, and develop a team of product and UX designers, including setting expectations, giving feedback, supporting career growth, and addressing performance concerns
  • Recruit and retain strong designers and build an inclusive team environment

What they're looking for

  • 10+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience
  • 2 years of experience leading others
  • 10 or more years of relevant experience in product design, UX design, interaction design, or a related field
  • 5 or more years of experience directly managing product or UX designers
  • Demonstrated experience with hiring, coaching, performance management, career development, team health, retention, and difficult feedback or personnel decisions
  • A portfolio or set of case studies showing storytelling, product and systems thinking, design judgment, leadership results, and meaningful personal contributions
  • Strong current skills in interaction design, prototyping, information architecture, design critique, and user-centered product development
  • Experience leading design work for complex digital products and connecting user needs with business goals and technical constraints

Am I a fit for this role?

Let your own agent answer that. Connect this board once with the command below and the agent reads this posting in full instead of guessing from the title.

claude mcp add --transport http ids-jobs https://jobs.intodesignsystems.com/mcp

Then paste this and add your background

Use the ids-jobs MCP server and read the job "paypal-director-experience-design-systems-1pgs0x". Tell me which requirements I already meet and which ones I am missing. My background:

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Summary written by Into Design Systems from the public job posting, without guarantee of accuracy or completeness. Always verify the details and apply on the company's official page.