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Creative & Design Operations Lead (Hybrid)

Enova International🏢 Hybrid·Chicago, USA·$80,000–$114,000 / year
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This is a high-ownership Operations Leader role centered on bridging Creative Ops and DesignOps and owning the systems, tools and processes that support creative production and product/UX design. The role partners closely with the Head of Studios, leads cross-functional conversations, manages vendor relationships, and builds visibility for the work and the team. The position requires ownership of operational infrastructure including reporting, traffic, tools, process and vendor management. The hybrid role requires in-office work Tuesday through Thursday with remote flexibility on Mondays and Fridays.

AI skillsThis role asks for AI & agentic skills, exactly what we teach at Into Design Systems

What you'll do

  • Build and maintain dashboards that surface the true state of work and inform decision-making.
  • Own end-to-end traffic management: ensuring work is captured, prioritized, resourced and tied back to measurable impact.
  • Partner with Studios managers on workflow, capacity and accountability so the team stays focused on execution.
  • Step in as project manager on larger initiatives, running a sprint or a traditional project depending on requirements.
  • Serve as primary administrator of Asana and lead integration across the Studios tool stack, owning configuration, automations and ongoing optimization.
  • Own SOPs, workflows and escalation paths, applying a design thinking approach to continuously improve how work moves.
  • Own vendor relationships including SOW management, vetting and renewals, holding partners accountable to Studios standards.

What they're looking for

  • Eligible to work in the United States; employer is not able to sponsor visas or take over sponsorship.
  • 8+ years of experience in creative and/or design operations, ideally within a tech, fintech or agency environment.
  • Deep proficiency with Asana and Jira, with a track record of building workflows that teams actually use.
  • Proven experience operating across both Creative Ops and DesignOps functions, with an understanding of where they overlap and where they diverge.
  • Deep understanding of both UX/product design and creative workflows (discovery, prototyping, testing, agile sprints) and traditional creative production cycles.
  • Agile or scrum certification is a plus, with experience in applying velocity-based thinking to creative and design output.
  • Demonstrated experience using AI and automation to improve operational workflows.
  • Strong communication skills with the ability to adapt your approach for different audiences and situations.

Am I a fit for this role?

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claude mcp add --transport http ids-jobs https://jobs.intodesignsystems.com/mcp

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Use the ids-jobs MCP server and read the job "enova-international-creative-and-design-operations-lead-hybrid-1j8nkd". Tell me which requirements I already meet and which ones I am missing. My background:

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Summary written by Into Design Systems from the public job posting, without guarantee of accuracy or completeness. Always verify the details and apply on the company's official page.

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