NewProduct Designer, AI Experience
Apply on Omada HealthOmada Health is hiring a seasoned Product Designer to focus on AI Experience, defining how intelligent, personalized experiences appear across Omada’s member and care ecosystem. The role sits at the intersection of product design, AI interaction design, service design, behavior change, and human-centered care. This is not an ML engineering or AI research role and will partner closely with AI, data science, engineering, clinical, care, research, content, and product teams to translate emerging AI capabilities into member and care experiences.
AI skillsThis role asks for AI & agentic skills, exactly what we teach at Into Design SystemsWhat you'll do
- Lead product and experience design for AI-supported member experiences across key moments in the health journey.
- Define interaction models for intelligent guidance, recommendations, nudges, reflection, progress feedback, handoffs, and human-in-the-loop support.
- Shape how AI and human care teams work together across digital and service touchpoints, ensuring the experience feels coherent, trustworthy, clinically appropriate, and easy to understand.
- Translate concepts like motivation, trust, empathy, safety, personalization, consent, care continuity, and escalation into concrete design patterns teams can build, test, and scale.
- Prototype early and often using modern design and AI tools, including conversational flows, simulated experiences, prompt-based prototypes, coded prototypes, service prototypes, and interactive concepts.
- Partner with Product, AI, Data Science, Engineering, Clinical, Research, Content, Care Platform, and Design leadership to align user needs, business goals, technical capabilities, and care workflows.
- Help define when intelligence should feel ambient versus explicit, how personalization is represented, and how recommendations or next-best actions are communicated.
- Contribute to prompt, agent, voice, tone, and conversational experience patterns in partnership with AI, content, product, and engineering teams.
What they're looking for
- 8+ years of experience in product design, UX design, experience design, service design, interaction design, or related fields.
- A portfolio that demonstrates strong product thinking, interaction design, systems thinking, prototyping, and high-quality execution across complex digital products.
- Experience designing AI-powered, personalized, data-informed, conversational, recommendation-based, or intelligent product experiences.
- Experience designing across multiple surfaces, workflows, users, service touchpoints, or human handoff moments.
- Strong product, interaction, and visual design craft, with the ability to make ambiguous ideas tangible through prototypes, flows, systems, and clear design artifacts.
- Comfort using AI tools as part of your design workflow to explore ideas, prototype, synthesize research, generate concepts, evaluate directions, or build lightweight experiences.
- Experience designing experiences that involve trust, safety, explainability, consent, escalation, sensitive interventions, clinical appropriateness, or human-in-the-loop support.
- Experience shaping voice and tone systems, content patterns, branded assistants, intelligent guidance systems, or conversational product experiences.
Learn the skills this role asks for
Into Design Systems is the conference on Claude Code and Figma MCP and design system automation, taught by the teams who run them in production.
Am I a fit for this role?
Let your own agent answer that. Connect this board once with the command below and the agent reads this posting in full instead of guessing from the title.
claude mcp add --transport http ids-jobs https://jobs.intodesignsystems.com/mcpThen paste this and add your background
Use the ids-jobs MCP server and read the job "omada-health-product-designer-ai-experience-1urtk8". Tell me which requirements I already meet and which ones I am missing. My background: Summary written by Into Design Systems from the public job posting, without guarantee of accuracy or completeness. Always verify the details and apply on the company's official page.
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