Experienced UX Designer, Design System
Apply on ESETESET is looking for an experienced Director of User Experience / Head of User Experience to take strategic ownership of the User Experience function across its global product organization. The role defines and drives UX vision, strategy, operating model, and maturity across ESET products, platforms, and services. It leads a team of UX professionals and partners with Product Management, Engineering, Architecture, Marketing, Sales, Support, and executive stakeholders.
What you'll do
- Define and evolve the UX vision, strategy, and operating model across ESET's product organization
- Lead the User Experience function as a strategic capability
- Manage, develop, and mentor UX leaders, interaction designers, researchers, product designers, and design system specialists
- Strengthen UX maturity, including methodologies, governance, roles, responsibilities, and stakeholder engagement
- Align UX initiatives with product strategy, business priorities, technology direction, and user needs
- Drive UX contribution at company, portfolio, segment, program, and product level
- Oversee UX disciplines including product discovery, user research, usability validation, interaction design, product design, information architecture, user journeys, onboarding, accessibility, and design systems
- Establish prioritization and decision-making mechanisms for UX activities across multiple products, segments, and initiatives
What they're looking for
- Proven experience in senior UX leadership roles such as Director of User Experience, Head of UX, Design Director, UX Director, Senior UX Manager, Head of Product Design, or similar
- Strong hands-on background in User Experience, Product Design, Interaction Design, UX Research, Service Design, or related disciplines
- Experience leading larger UX, product design, research, or design operations teams in a complex software product organization
- Ability to define UX strategy, operating model, governance framework, maturity roadmap, and organizational priorities
- Strong understanding of modern UX practices including product discovery, continuous discovery, user research, usability testing, user journeys, information architecture, onboarding, accessibility, design systems, and design operations
- Experience working with complex software products, ideally in enterprise, B2B, SaaS, cybersecurity, IT operations, security operations, or similarly technical domains
- Ability to connect user needs, business goals, product strategy, and technical constraints into a clear and actionable UX direction
- Proven ability to influence senior stakeholders and drive alignment across Product Management, Engineering, Architecture, Marketing, Sales, Support, and executive leadership
Learn the skills this role asks for
Into Design Systems is the conference on Claude Code and Figma MCP and design system automation, taught by the teams who run them in production.
Am I a fit for this role?
Let your own agent answer that. Connect this board once with the command below and the agent reads this posting in full instead of guessing from the title.
claude mcp add --transport http ids-jobs https://jobs.intodesignsystems.com/mcpThen paste this and add your background
Use the ids-jobs MCP server and read the job "eset-experienced-ux-designer-design-system-1xqfws". Tell me which requirements I already meet and which ones I am missing. My background: Summary written by Into Design Systems from the public job posting, without guarantee of accuracy or completeness. Always verify the details and apply on the company's official page.
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